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Emotional Intelligence & Personal Mastery

Emotional Intelligence & Personal Mastery

Aligned to Unit Standard 252031 and 13912

The Emotional Intelligence and Personal Mastery Workshop is specifically designed to help participants understand what emotional intelligence is. It illustrates not only the definition, but also the benefits of a high Emotional Quotient (EQ). Developing Emotional Intelligence benefits working relationships, while ensuring that we better understand ourselves. This Workshop is often combined with those covering Conflict Resolution skills and/or Assertive Communication techniques.

Workshop Overview

Emotional Intelligence

Emotional Intelligence

Emotional Intelligence

This section helps people understand what emotional intelligence is and how one can benefit when one has a high EQ. In understand ourselves, we are better able to set goals and become more effective in the workplace.


  • What is Emotional Intelligence
  • Emotional Intelligence and Self Esteem
  • Validating and affirming
  • Setting goals and achieving them
  • Positive language vs negative language
  • What is a high EQ, what is a low EQ
  • Raising your EQ

Personal Mastery

Emotional Intelligence

Emotional Intelligence

Practicing Personal mastery means that you are committed to the continuous improvement of everything that you do, in all areas of your life. Personal Mastery is the journey of tapping your full potential. When we understand who we are and how we operate, we become more efficient and effective at work and lead a more fulfilled and balanced life.


  • Personality Drivers
  • Understanding balance and managing stress.
  • How can understanding your strengths improve teamwork and personal efficiency?
  • How do you view the world? 
  • Communicating the changes effectively
  • Assertive communication techniques
  • Setting personal goals for overall effectiveness

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