Aligned to Unit Standard - 14667 

This workshop is designed so that delegates will be able to identify leadership behaviours and strengths and areas for development. 

This course will enable learners to assess interaction skills and target skills to be further developed as well as be taught how to communicate effectively using specific principles. Delegates will also understand techniques for providing supportive feedback. 

The workshop covers the following: 

  • Challenges of Leadership
  • Interacting and its process  
  • Principles of communication for Leaders
  • Guidelines for interactions and process techniques
  • The essentials of feedback
  • Planning and close