Junior Leadership Program | CorporateWise

This workshop is suitable for Junior Managers and Supervisors as it covers aspects ranging from managing staff to personal mastery and it will teach delegates the skills necessary to lead a team effectively.

The workshop is aligned to NQF unit standards but is not a credit bearing workshop due to the fact that it is made up of a combination of unit standards.

  • Personal Mastery
    • Knowledge and understanding of the self
    • Goal setting
    • Making informed decisions
  • Assertiveness
    • Understanding assertive communication
    • Assertiveness vs aggression
    • Learning to be assertive
  • Communication at work
    • Characteristics of communication
    • Barriers to communication
    • Verbal communication
    • Non-verbal communication
  • Managing Staff Performance
    • The essential elements of managing staff
    • Giving and receiving feedback
  • Building Trust
    • Motivating staff
  • Managing Conflict amongst Staff
    • Understanding the causes of conflict
    • Dealing with staff conflict
  • Stress management
    • Understanding the causes of stress in the workplace and personal stress
    • Recognising stress
    • Dealing with stress
  • Time Management
    • Analysis of the demands on time
    • Self analysis on time management
    • Ways to improve time management
    • Organising your day
    • Problem solving
    • Eliminating time wasters
    • Delegation
    • Accountability
    • Personal Efficiency
  • Working as a team
    • Understanding the importance of being a team player
    • Leading a team
  • Ethics in the Workplace
    • Values and belief systems and how they influence behaviour
    • Personal ethics and the impact on individual behaviour and relationships
    • Ethical behaviour in a business context
    • Techniques for dealing with ethical issues
  • Participating in Meetings
    • Preparing for meetings
    • Participating effectively in a meeting
  • Managing Diversity
    • Understanding diverse cultures in the workplace.
    • Managing diverse cultures