Aligned to Unit Standard - 252031
This workshop is designed to help people understand what emotional intelligence is and how one can benefit when one has a high EQ. In understand ourselves, we are better able to set goals and become more effective in the workplace.
What is Emotional Intelligence
- Emotional Intelligence and Self Esteem
- Validating and affirming
- Setting goals and achieving them
- Positive language vs negative language
- What is a high EQ, what is a low EQ
- Raising your EQ
- Note: this workshop is very often combined with Conflict Resolution skills and/or Assertive Communication techniques.
Course duration: One day, but dependent on whether or not additional modules are chosen.