Continual learning approach principals
The future of business skills training
By understanding why business skills training often fails and the evolution of training it is clear that traditional approaches to training in the modern workforce fail to deliver a suitable return on investment (ROI). Business skills training has evolved over the past three decades. The evolution of training specifically explored four distinct types of learning that, if thoughtfully combined, can provide an effective, ongoing development approach for skills training in an organisation. Based on more than fifteen years experience training various organisations and multiple independent research sources, CorporateWise have outlined a set of core principles for an ideal learning program for organisations that effectively want to entrench business skills as part of their workplace skills plan (WSP). The problem of measuring ROI on business skills training is that these skills appear to be different to "hard" skills and the connection to business is vague. If the skills learning program is designed to be applied, then it should be applied in the work environment to show action/activity/behavioural change. Alternatively, if it is designed to drive business impact, then the consequence should be a visible business impact. Each is a measurable and quantifiable outcome - soft skills are no different.
These principles specifically address the major barriers to successful business skills training and provide the basis for a sustainable ROI:
Business process alignment
Objective assessment and measurement
Realistic training plans
A two-tiered reinforcement model
Repetition and variety
Access to an on-line reinforcement system
Unlimited learning access
Ongoing program management
Aligning Continual Learning to ROI
Highly effective and business orientated
By starting with the business requirements, the efficacy of the learning program intervention can be quantified and measured to show ROI.