Powerful Office Administrators
07/09/2016 08:00 to 07/09/2016 16:00
CorporateWise Events - CT
The support provided by an administrative professional is vital to any organisation’s ability to achieve its goals and objectives.
Today, most senior managers expect administative professionals to have leadership and management skills in order to set their own administrative priorities. In addition, they must have skills to manage all contacts, create, store and retrieve documents, plus a broad variety of other administrative skills. To do all of this successfully, they need to have strategic insight and be able to innovate better processes. At the same time, they must be tactical, process-oriented, and driven toward continuous improvement. This comprehensive seminar gives delegates a wide range of skills to help them handle any work challenge with greater confidence and effectiveness. Delegates will not only leave with an action plan of best practices to apply immediately on the job, but have a fun filled day doing so.
Delegates attending this workshop will be able to:
- Manage changing roles and responsibilities whether working with bosses, peers, team members or customers
- Meet dynamic work expectations by expanding their proactive capabilities
- Clearly and confidently communicate and negotiate to manage conflicts and achieve results
- Apply emotional intelligence and effective listening practices to their jobs
- Use strategic diplomacy to handle office politics, difficult people and demanding situations
Who should attend
Experienced administrative professionals, including executive secretaries, administrative assistants, secretaries or other members of the administrative support staff who need to expand their management skills so they can better support their organization and enhance their careers.
Delegates will be taught how to:
CorporateWise combines instructor-led training with online pre- and post-workshop assessments, tune-up courses and other resources to maximise training goals. Through a blend of proven instructor-led seminars and powerful online technology, CorporateWise provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the workshop participant.