Personal Mastery and Conflict Management

20/10/2015 08:30 to 20/10/2015 16:00

Strand Tower Hotel
Cape Town, South Africa

Ticket Type Sales End Price Quantity
2250.00 2250.0 ZAR

Aligned to Unit Standard - 13912

What is Personal Mastery?

Practising Personal mastery means that you are committed to the continuous improvement of everything that you do,
in all areas of your life. Personal Mastery is the journey of tapping your full potential. When we understand who we
are and how we operate, we become more efficient and effective at work and lead a more fulfilled and balanced life.

  • Personality Drivers
    • There are 5 basic personality drivers or standards – what are yours?
  • Do you have balance in your life?
    • Understanding balance and managing stress.
  • What are your strengths?
    • How can understanding your strengths improve teamwork and personal efficiency? 
  • How do you view the world? 
    • The Internal/External Locus of control. When you understand how you view the world, you are then able to shift this view to bring about positive change in both your work and personal life.
  • Communicating the changes effectively
    • Assertive communication techniques
  • Setting personal goals for overall effectiveness
  • Conflict 
    • Understanding the causes of conflict 
    • Different types of conflict 
    • Conflict provoking behaviour
    • How to stay calm in conflict situations 
    • The symptoms and reactions of conflict 
    • Set performance goals and measures.
    •  Formulate development plans.

This includes Tea/Coffee, a buffet lunch and all training material.


Strand Tower Hotel
Strand Str
    Cape Town WC 8001
    South Africa
021 6850146


From 20/10/2015 08:30 (
To 20/10/2015 16:00 (


021 685 0146

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