Building Trust and Managing Staff Performance

13/10/2015 08:30 to 13/10/2015 16:00

Strand Tower Hotel
Cape Town, South Africa

Ticket Type Sales End Price Quantity
2250.00 2250.0 ZAR

Aligned to Unit Standard - 14667, 114226

This workshop is designed so that delegates will be able to identify leadership behaviours and strengths and areas for development, assess interaction skills and target skills to be further developed as well as be taught how to communicate effectively using specific principles. Delegates will also understand techniques for providing supportive feedback. 

The workshop covers the following: 

  • Leadership and trust

    • Motivating staff.

    • Foundations of group behaviour

    • Understanding work teams

  • Managing Staff Performance

    • Giving and receiving feedback.

    • Essential elements of staff interaction.

    • Self image.

    • Assertiveness.

  • Monitor and evaluate performance.

    • Motivation – concepts to application 

    • Foundations for individual behaviour

    • Perception and individual decision making


Strand Tower Hotel
Strand Str
    Cape Town WC 8001
    South Africa
021 6850146


From 13/10/2015 08:30 (
To 13/10/2015 16:00 (


021 685 0146

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